{"id":7840,"date":"2023-11-28T14:21:27","date_gmt":"2023-11-28T14:21:27","guid":{"rendered":"https:\/\/slategrey-guanaco-118885.hostingersite.com\/?page_id=7840"},"modified":"2026-08-29T01:26:16","modified_gmt":"2026-08-28T22:26:16","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/bakalokarpos.gr\/en\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b1%ce%ba%cf%85%cf%81%cf%8e%cf%83%ce%b5%cf%89%ce%bd-%ce%ba%ce%b1%ce%b9-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"h-\u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae-\u03b1\u03ba\u03c5\u03c1\u03ce\u03c3\u03b5\u03c9\u03bd-\u03ba\u03b1\u03b9-\u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd\">Cancellation and Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The refund and exchange policy lasts 14 days from the day you received your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Conditions for returns &amp; changes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Receipt or invoice of purchase, and<\/li>\n\n\n\n<li>The product is returned if it is defective<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2-\u03c7\u03c1\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd\"><strong>Refunds<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us at orders@bakalokarpos.gr to inform us of the return you wish to make and the reason. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return has been received and inspected, we will send you an email to notify you that we have received your returned product. You will immediately receive a second notification approving or rejecting your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, then the refund will be processed and a credit automatically applied to your credit card or original payment method within a certain number of days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A refund may be declined due to incomplete information, as per our refund policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Delayed or non-refundable refunds<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven&#039;t received a refund yet, please check your bank account again first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#039;ve done all of this and still haven&#039;t received your refund, please contact us at {email address}.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u03b1\u03bb\u03bb\u03b1\u03b3\u03ad\u03c2\"><strong>Changes<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Changes are made within 10 days from the day of delivery of the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case your order arrived with a defective or damaged product. Please contact us at {email address} and include photos showing the condition of the product in the form.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ad\u03c2-amp-\u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2\"><strong>Shipments &amp; Returns<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To return your product, you must complete the return form that you will find on our page, after we accept the return you can mail the product to the address: 92 Kypselis, 11363, Athens<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are responsible for the shipping costs for returning the product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where you live, the time it may take for your exchanged product to arrive may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are returning more expensive items, you can use a tracked shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u03c7\u03c1\u03b5\u03b9\u03ac\u03b6\u03b5\u03c3\u03c4\u03b5-\u03b2\u03bf\u03ae\u03b8\u03b5\u03b9\u03b1\"><strong>You need help;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us at {email} for related questions<\/p>","protected":false},"excerpt":{"rendered":"<p>\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03ba\u03c5\u03c1\u03ce\u03c3\u03b5\u03c9\u03bd \u03ba\u03b1\u03b9 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd \u0397 \u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 \u03c7\u03c1\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd \u03ba\u03b1\u03b9 \u03b1\u03bb\u03bb\u03b1\u03b3\u03ce\u03bd \u03b4\u03b9\u03b1\u03c1\u03ba\u03b5\u03af 14 \u03b7\u03bc\u03ad\u03c1\u03b5\u03c2 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b7\u03bc\u03ad\u03c1\u03b1 \u03c0\u03bf\u03c5 \u03c0\u03b1\u03c1\u03b1\u03bb\u03ac\u03b2\u03b1\u03c4\u03b5 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c3\u03b1\u03c2. \u03a0\u03c1\u03bf\u03cb\u03c0\u03bf\u03b8\u03ad\u03c3\u03b5\u03b9\u03c2 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd &amp; \u03b1\u03bb\u03bb\u03b1\u03b3\u03ce\u03bd: \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2 \u03c7\u03c1\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd \u0395\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03ae\u03c3\u03c4\u03b5 \u03bc\u03b1\u03b6\u03af \u03bc\u03b1\u03c2 \u03c3\u03c4\u03bf orders@bakalokarpos.gr \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03bc\u03b1\u03c2 \u03b5\u03bd\u03b7\u03bc\u03b5\u03c1\u03ce\u03c3\u03b5\u03c4\u03b5 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03c0\u03bf\u03c5 \u03b8\u03ad\u03bb\u03b5\u03c4\u03b5 \u03bd\u03b1 \u03ba\u03ac\u03bd\u03b5\u03c4\u03b5 \u03ba\u03b1\u03b9 \u03c4\u03bf \u03bb\u03cc\u03b3\u03bf. \u039c\u03cc\u03bb\u03b9\u03c2 \u03bb\u03b7\u03c6\u03b8\u03b5\u03af \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03b8\u03b5\u03c9\u03c1\u03b7\u03b8\u03b5\u03af \u03b7 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03c3\u03b1\u03c2, \u03b8\u03b1 \u03c3\u03b1\u03c2 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7840","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03ba\u03c5\u03c1\u03ce\u03c3\u03b5\u03c9\u03bd \u03ba\u03b1\u03b9 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd \u0397 \u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 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